Secnap has helped me secure my network from many different types or attacks that I would not be able get around without their help! There really aren't any downsides at this point - everything they do for us works as expected!! Nothing so far; however if you're looking into them make sure your budget can handle it before signing up otherwise there will probably always something else cheaper out side waiting patiently behind theirs haha :) Secure our networks quickly when needed instead slow down work flow processes through constant problems like malware etcetera.