I like that it's very easy to use, all of our developers are able using this product without much problems at hand (it can be used even for beginners).
It also has many options you need only when working in software development such as git or VCS control panel integration etc., which will help us greatly! Sometimes we have issues related web servers/Apache2 but everything returns quickly solved by their support team so far no negative feedback yet from them - they're always quick solving any issue via an e-mail message, great job guys. We love being alerted whenever there were errors happening during live sessions since sometimes clients want real time notification about what happened while running services online (or offline) because these alerts really save me times!! In fact now my customers don't ask anymore if something was wrong with service just notify then thanks alot!!