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United Kingdom, Belfast
1 Level
746 Review
62 Karma

Review on Twod by Alex Foley

Revainrating 3 out of 5

Experience with Twod's Outdoor Supplies Was Disappointing

Recently, I placed an order with Twod for some hunting supplies and equipment, but sadly, my experience was less than ideal. Although their website made high-quality materials and equipment sound appealing, the truth was far different. I was dissatisfied to discover that some of the goods in my order were broken or otherwise imperfect when it finally came. The cleaning supplies I received were leaking and useless, and the ammunition I received had scratches and dents. It was obvious that Twod had neglected to thoroughly check the things before sending them out. To make matters worse, I received unhelpful and disrespectful responses when I attempted to contact their customer service team for support. Instead of finding a solution, they appeared more concerned in casting blame on me. My overall Twod experience left me feeling incredibly let down. My expectations for their selection and customer service were very high, but they greatly exceeded them. Anyone thinking about shopping with Twod should move cautiously and be ready for potential disappointment.

Pros
  • swift and trustworthy delivery
Cons
  • Limited shipping to other countries