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Yolanda Hardison photo
South Africa, Pretoria
1 Level
475 Review
0 Karma

Review on πŸ“· Symcode Omnidirectional Hands-Free USB Barcode Reader- 1D 2D QR Desktop Barcode Scanner, Capturing Barcodes from Mobile Phone Screen, with Automatic Image Sensing by Yolanda Hardison

Revainrating 5 out of 5

Great product and great customer service!

Great product and most importantly GREAT CUSTOMER SERVICE! I bought 3 of these barcode readers and encountered an issue with some barcodes where they ran a strange code when scanned and they messed up the checkout system. I contacted Symcode customer service and in less than 24 hours I was contacted by Mr. n Carl and I explained the problem to him. I sent them a video demonstration of the problem and two days later Mr. Carl emailed me with a special barcode which I scanned and my problem was solved. I have to say I was impressed with their customer service which is the most important thing! Highly recommended

Pros
  • CCD optical image scanning technology: Capable of detecting screen code, partial code and fuzzy code, garbled barcode, color barcode and reflective barcode. Effectively compensates for the problem that the scanner cannot recognize the screen code.
Cons
  • I don't remember