I like that it is very simple for anyone who has never used this type of software before since there are only 3 tabs (Tracking & Shipping Info) which you can easily find what information they need at once time without having too many options or pages open up in front if them! There isn't much one could dislike about using Xship as long we know how to navigate their website correctly with its features/tabs etc..
It's great because everything from tracking down an order until delivery happens within seconds unlike other companies where sometimes hours go by between when someone calls customer service asking questions regarding shipping times compared to actual arrival dates!!