I like this software for many reasons 1) It has multiple tools 2.) Easy navigation through all options 3). The ease in creating reports 4.). This is very user friendly 5.) Very easy interface 6). Overall it's great program 7.). Nothing really at my dislike but nothing either 8). We have been using Propsys risk management system since we started our business over 10 years ago so i've used other systems before as well which was not good enough compared with propsysss (that makes sense right?). I like how it is easy to use for the customer service department as well as my office personnel who need some extra help with their own jobs. It's not so user friendly in terms of editing our reports or using multiple forms at once without having to keep switching back and forth between them to do different tasks. We have been able to create several reports which we can give customers when they call requesting information about their loan.