I like the fact that I can access my plan from anywhere. I can access it on my phone, tablet, laptop, and desktop. The system is easy to navigate and the customer service is great. I do not like that there is a lot of information that I have to enter in order to access the system. I have to enter a bunch of information to get to the information I need. It would be great if I could just click on a link to get to the information I need. BenXL is a great system to use. It is easy to navigate and the customer service is great. I have used other systems in the past and BenXL is by far the best. I highly recommend BenXL. I am solving a problem that I had with other systems. BenXL has made it so easy to navigate and easy to access information.