This is my second review as I didn't know what to add to my original review. My first review was 100% positive. This retro radio looks fantastic. It is so small but has clear and powerful sounds. The Bluetooth works perfectly. I like it! However, after a few months the charging cable stopped charging - no matter how hard I tried, rendering the radio unusable. I then contacted the company through Revain.com. WHAT AMAZING CUSTOMER SERVICE. I know nobody here knows me, but I'm not the type of person to write reviews. Even less than the second reviews! Amazing service I received from Raven at Auretec who resolved my issue via email and already fixed the issue within a few days. Actually, I was expecting a new cable. But I have a brand new radio! In this world of impersonal service, often dealing with an automated machine and a less than compassionate salesperson, my hat ๐ฉ goes to you Raven and Auretec for doing the right thing and exceeding my expectations. Trust me, it's not often that I'm in awe of customer service, but this time I am! Again I would recommend this excellent radio as I know the company will support you if you run into any issues. ๐๐ป
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