I like that it shows all of my employees' schedules in one place so if they are having issues or conflicts we can see right away which employee has an issue when trying resolve their schedule conflict vs another person's! The only thing i don't really care too much about would be how easy/hard this software makes life easier during our busiest times but as long its not overly difficult then thats great!! We have been able use fire escheule since day 1 because before using any other system there was no way at all (that worked)to even try tracking what people were doing outside work hours let alone seeing who had off days etc..