Unfortunately, my recent experience with UTENEW when buying certain accessories and tools for beauty was less than ideal. The bristles on the cosmetic brushes and equipment started falling out after just a few uses, and the hair tools didn't produce the results I was hoping for. Furthermore, the shipping took longer than anticipated, which was annoying. Although their website was easy to use, the actual products fell short of the quality claims made. I'm hoping UTENEW will take note of these problems and work to enhance their offerings and turnaround times for orders coming from outside.