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851 Review
42 Karma

Review on BrighterAI by Matt Kucrud

Revainrating 5 out of 5

Great quality response times from anyone

It’s easy-to use, quick turn around time for any kind of request we've had with them has been very fast! The pricing is also great compared to other providers out there - not too expensive but more than worth it. I couldn't think straight when working through this product as my initial implementation was wrong - which made me question if that's just how their products are designed or if they have errors in theirs themselves? However once fixed i'm happy :) If you need someone who can help quickly without having your details stored away somewhere then go ahead. We needed an API provider that could provide us all our APIs within 3 days rather than 2 months (we were previously using D4). They did so by providing many different options, however after some testing what works best suits your needs will be clear - do your research first though ;) The benefits are that it has made my work much easier, I am able to spend more time focusing on what makes me truly happy and less of an admin person! It is also easy for clients to use because they understand how their data works with this software so there isn't any confusion about using our product. They don’t know why certain things aren’t working as intended but we have been given clear feedback when something does not function properly (such as missing user details).

Pros
  • Quick response times from support team.
  • Very friendly staff members at office hours,
  • Easy setup process & documentation provided during installation phase
Cons
  • I don't really have any dislikes about this, everything is just fine