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Review on Netgear Nighthawk Whole System 3 Pack by James Brault

Revainrating 1 out of 5

one lousy LAN connection per module.

This comes back because it's absolutely useless to me. There is only one LAN port on the back of the main router for connecting peripherals. I currently have three devices connected and it's not working. Therefore, for this to work, you need to buy more equipment. I didn't pay that much money to buy more junk to make it work. It randomly resets connections on different devices and then doesn't recognize them until you restart the device that lost the connection or otherwise disable and then re-enable Wi-Fi. I called tech support and when I did get someone (last wait was only 4 hours, 1 1/2 on the first call which hung up as soon as I got to tech support and then another 2 1/2 hours on a return call which I finally gave up) and find someone who hardly speaks English and assures me that he will solve the problem. I've been calling since the first week and now they're telling me the device is out of warranty and they keep trying to charge me for support. I tell them it's the same ticket and problem that the last guy promised to solve. I have never been offered a replacement or anything like that. It's just that people remotely dig into my router and don't fix anything. Netgear is absolute rubbish and a waste of money from what I understand. And then her "Non-Guarantee" divorce. they should be in jail.

Pros
  • Best in its niche
Cons
  • -