When I first got my hair dryer I couldn't find the voltage converter accessory. I wrote to the company and received an immediate response. They worked closely with me and tried to be accommodating. They just wanted to send me a replacement because I was missing a small part. I decided to search the rug under the table where I opened the package and you know what? Here it is. I would definitely do business with this company again. The product itself was exactly what I wanted. Very compact and light.
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