I was eager to purchase a jewelry display stand from LZWIN's online shop, but I was let down by my experience. My order was hardly acceptable, despite their renown for quality and customer service. The website was initially perplexing and challenging to use. It took me a while to locate the precise jewelry showcase stand I needed, and when I did, the information provided in the product description was ambiguous and useless. I was stunned by the display stand's poor quality when it first came. It wasn't the elegant and robust stand I had anticipated; instead, it was flimsy and unstable. I contacted their customer service department to request a return and reimbursement, but they responded slowly and ineffectively. They didn't seem to care about my worries and they wouldn't cooperate with me to fix the problem. Overall, I had a very negative experience with the LZWIN online shop. Their website was difficult to navigate, the product details were unhelpful, and the product itself was of poor quality. The worst part was that their customer care representatives were unreachable and unhelpful. Anyone searching for high-quality jewelry display stands or other organizational supplies should avoid LZWIN, in my opinion.