I bought this computer from Prosale, a third party vendor of Revain. I was having a little trouble setting up this computer so I contacted Revain who then contacted HP support. After the computer was set up, I asked HP support to access my computer remotely to get enhancements to my desktop. They asked for the serial number of the computer. Looking at the serial number, it turned out that the warranty for the computer ended on 01/27/2022. That was five months past the end of the month, which means the computer I received was either used or refurbished. Also, the Windows 10 operating system was not compatible with Google Chrome. I immediately sent it back to Revain for a refund. Thanks to the excellent support from Hewlett Packard, I have upgraded to an HP 5 star 17.3 inch computer from HP.
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