Amazon's customer service is abysmal; not only is it difficult to get through to someone, but it's also impossible to use an online bot. We only had to order one more coffee machine to ensure that the lid would open correctly (in Pulkovo St. Petersburg - SEC Leto). They did not engage in a trade while they were there (first, a coffee maker, and then the second one with the exact same marriage). Second, they requested that the first person clean it from any fingerprints (despite the fact that they personally held it to witness this marriage), but they did not provide any napkins or other such items. Then I decided that I wanted to make a return, but it didn't work out because I paid using a virtual Qiwi card, and in order to do a return at the terminal, I need an actual card. In general, this is scandalous!
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