Review on NilearOS by Kevin Dow
Efficient and effective way for IT Service Management
I really like how simple it was to set up our environment from scratch (we've been using other automation platforms in previous positions). It's not as intuitive at some of those others we used previously - more complex features can be confusing when you're just getting started with them! We were able solve problems related to managing multiple sites across several departments within one organization which has allowed us greater flexibility while maintaining control over day/to date status reporting & compliance management requirements.
Pros
- Great customer service
- Easy product setup, configuration settings that allow for customizations without having an IT team member install anything themselves is amazing!!!
- Able support staff are always willing help me out via chat or email so quickly.
- Support forum where your questions will likely get answered very fast if they have already had experience dealing same issue before no need wait weeks!! :)
Cons
- It is hard to say
