Let me start by saying that the customer service exceeded my expectations! The fan is a great product. The air blows great with 3 speed settings to choose from. It's lightweight and has the relaxing sound of a typical fan. One of my blades is broken. The fan was still running but it was a bit noisy but I didn't care. I still used it. However, the company contacted me to see if I liked the product. I told them what happened to the blade. However, I wasn't expecting a replacement or anything; offered to send a replacement. I received it a few days after my reply letter. Overall a great quality product with great customer service!
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