Edit: I reached the seller and he was very nice and helpful. They offered me a refund or a replacement for the broken clip! I have had no problems with other items and will continue to buy from them in the future :) I initially loved the product, tried it in one color and it looked great. I took the black one and it broke completely before I could even use it :( bit disappointed that I paid for 6 clips but only 5 are usable. Speaking of which, the working clips are great. I have very very thick long hair and it keeps it secure.It makes my hair really long too.Would definitely be a summer staple if it wasn't for the broken hair clip,5/5 but as one was broken I rated accordingly
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