Best feature of TB is its reliability when it comes to call quality in different regions including India, Africa, Europe etc where most telecom providers have been down for long times! Very easy-to use - just turn up your phone's mic volume; you can't go wrong with that one product!! Highly recommended! It really helps us keep our teams connected irrespective if they are across town or around world apart but work side by time zones / timings do not perfectly match!! Would like 1 more feature (call transfer) as well so we could seamlessly dial from other rooms - without taking notes/ recording each others' numbers ;) Still very happy with this software though compared pricing wise vs traditional products out there like Callbridge & Voicemesh which offer similar features I'm sure would be difficult decision making process here :) Reliability/Quality calls within same region regardless location of participants is the BEST thing about this service! We need a platform who has enough reach geographically The ability to have multiple people in one call, I can't think of anything that is not great about this product! There are no downsides as far as we know but if you do find something let us know so it gets fixed immediately!! We use turbobridge for our internal calls within my department which works well with all staff members being able to talk together without having everyone be present (we don’t need them).