Review on 🎧 Plantronics Blackwire 3320: Dual-Ear Stereo Headset - Connects via USB-A to PC, Mac, or Cell Phone - Certified for Teams, Zoom, and More! by Kenny Hrdlicka

When I received it it worked fairly well and got excellent reports on sound quality (my voice was clear) and no hiss; although my wife did all sorts of things. Used for daily meetings, at least 3 meetings per day; but I almost never disconnected it from the computer. I ordered on July 14th and on September 14th he died. When connecting and disconnecting the headset or the OS, there was no feedback (sounds, LEDs, etc.), he died completely. I contacted Revain and they helped me to resolve the issue to no avail, but as the return window had already closed I was unable to return it. So they gave me the contact details of the seller and the manufacturer. I contacted the seller and they told me to contact Revain or the manufacturer; So I had to go to the manufacturer (Poly) and they approved the warranty claim and after I sent the headset in (at my own expense) I was quickly given another one. The sound is really great and the noise cancellation works really well. Not sure what to think of customer support; got a replacement but after a few hops and two weeks with a broken headset hopefully the replacement will last a lot longer; My previous headset, another similar Plantronics, lasted 3 years and I wasn't that careful with this one