The customer support team are very helpful when it comes to any issues with my Gadget Repairer account or even just general queries I have regarding their service! They always respond promptly (even during weekends too!) so there's no reason not use them as they provide excellent quality workmanship for all repairs - including those more serious ones which require an engineer visit if required!! No dislikes at this time but would like some minor improvements in terms off screen notifications/messages etc., otherwise great experience from start-to finish. Prompt friendly reliable services without needing additional engineers involved.