Unfortunately, my latest visit to OurLore, where I did some online shopping, did not live up to my expectations. The site's premise of merging imagination with style is interesting, but it's poorly executed. It's hard to tell what you're buying because the website's product descriptions and photos are deceptive. I was dissatisfied to obtain a product that fell short of the high standards provided by the website. The product was of poor quality and appeared to be a knockoff. In addition, the support staff was slow to respond and offer any assistance. I got a condescending reaction when I tried to return the item, and I had to jump through a lot of hoops to get my money back. It was obvious that the firm cared more about making money than it did about its customers. As a result, OurLore is not a store I endorse. Despite the promise of a novel approach, the final product and accompanying customer service leave much to be desired. Don't go there if you need fantastical clothing; you won't be satisfied.