I liked how easy they were about getting started right away, it was really nice having someone that is knowledgeable help you understand what this product could do for my business! They also helped guide me in choosing which features would work best at helping grow people's engagement through social media marketing!! The only thing we are still working out if there will be another option down line when reaching larger audience sizes or not? Other then those few things everything went super smooth. ! Definitely recommend using them as soon any new products come up because of their customer service.