Well my relatives have a model below this one and while I've always wanted a fully automatic espresso machine I wasn't impressed. The drinks took too long to prepare and they didn't come out well. Not hot enough and lacks the smell or taste of coffee. So I chose this one thinking it would be better. This time, this model has temperature control. Boy was I wrong. Temperature control did not help. I mainly drink cappuccinos and lattes that need milk. And it must be hot. Well it didn't give me anywhere near the hot drinks I was looking for. Not even close to what you get in a coffee shop. Also, I've tried tons of beans from leading companies, and none of them gave me the smell and taste I was hoping for. If it was a $500 car, that would be fine, but $2,000 isn't great at all. It might work if you just want espresso but then don't need a milk frother. Until they make a version that automatically makes really hot drinks with milk, I can't be a customer. Maybe mine is broken. I'll try another one just to see if this one is bad, but something tells me it is.
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