I LOVE this bag but I've only had it 2 months and the stitching on the shoulder strap has already come undone and the stitching on one of the outer pockets has torn. I have contacted the company and all they offer me is a $10 refund. When I told them I wanted a replacement bag they told me I had to contact Revain and all they could offer was $10. It will cost me more to repair my purse.
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