Review on Optimized for SEO: Knirps 878 150 Duomatic Umbrella in Convenient Size by Debra Burgess

About ten years ago I bought two Knirps umbrellas for my wife and I and expected years of use as opposed to poor quality Asian umbrellas. After a few years in our humid, salty, tropical climate, the portion of the handle surrounding my umbrella's opening button, similar to the current T2 Duomatic, began to crack and release a sticky substance. After about ten years, one of the fiberglass rib pieces broke, possibly when I was packing them in a suitcase for a month's travels. I gave Knirps my opinion that that rib piece shouldn't have broken and that the handle shouldn't have gotten sticky. My only intention was to provide a review that might lead to an improvement in the glider, especially as my glider went out of warranty a few years ago. To my complete surprise and delight, Knirps offered to replace my broken umbrella! This customer service exceeded all expectations!