Review on Moen YB5408ORB Kingsley Pivoting Oil Rubbed by Chinelo Aranjo
Extremely badly done! Cheap quality at an expensive price!
The end of the toilet paper rod is not square! The rod end to be connected to the fixed part is not square and therefore does not fit properly! Unfortunately it wasn't visible until I installed the holder and the returns window is now closed. Our bathroom renovation took longer than expected and I was only able to install it today. VERY DISAPPOINTED! UPDATE: Called Moen Support and described the situation. The replacement was sent promptly. The replacement looks great. Great customer service, poor quality control. Upgrade to 3 stars.
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