
When I plugged it in and it didn't work, I first replaced the bulb thinking that must be the problem. However, after trying both in 3 different sockets and either flickering or not lighting at all, I found them to be faulty. Once I took them off and put the bulbs back in the holder, everything worked great, no flickering. I would recommend these devices due to issues with both devices I ordered and no product return policy. In terms of support, there isn't much support for plugging a light into an outlet as it either works or it doesn't.

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