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Review on White Canon TS6320 All-In-One Wireless Color Printer: Copier, Scanner, Mobile Printing - Works with Alexa by Chef Buntiloy

Revainrating 2 out of 5

DOA, expensive ink cartridges

Unfortunately, after removing all packaging and shipping tape, this printer immediately turned out to be a DOA. At power-up, the status bars flashed alternately white/amber and reported a support code error of '5100', indicating a paper jam or printhead problem. Upon closer inspection, the printhead moved normally when the power was turned on and then pressed firmly against the ink absorber assembly, which didn't fall off and cause the printhead to stop. This happened with or without ink cartridges installed. I first contacted Canon Technical Support by phone and detailed the above situation. The representative immediately informed me that no further troubleshooting is possible given this behavior and the printer must be replaced. So I contacted Revain who quickly sent me a replacement. Thanks very much! This time, physically configuring and connecting to my wireless router was a breeze. All functions (print/scan/copy) work well and with good print quality. It also takes up very little desk space for a multifunction printer, making it a real space saver. As with almost any computer-related product, you might as well throw away the included software CD as it's always out of print. Events. To avoid a headache, download the latest software and drivers from the Canon website. It can be obtained at the URL given in the documentation. and for Windows, it's a single executable that guides you step-by-step through the software installation process. Once installed, the main printer management program is pretty good, with a friendly and attractive interface. The user interface of the scan program is run-of-the-mill, but serves its purpose. The downside of this product is a limitation that applies to almost all printers these days, not just Canon. Almost without exception, only sets of "installer" cartridges are supplied, which contain very little ink and will certainly be empty in a few days even with light pressure. /4 to start. After that, you spend more on a set of replacement XL cartridges (eXtra Large) than on the entire printer. Of course, you can choose standard size cartridges. that are a bit cheaper but in the long run usually cost more than just XL. One thing about this particular model that seems attractive is that it uses a cartridge for each color (5 in total) so you can replace them individually when they run out. Sounds like a good idea, but bingo, buying individual cartridges instead of kits is even more expensive. However, it's no secret that printer manufacturers don't actually make their money from hardware, but from selling ink. Unless you make a hasty attempt to buy replacement cartridges or third-party refill kits (both of which I've seen damage many printers), you're paying exorbitant prices for them. Here is an example of Canon's 'value package' available from Revain which includes all 5 cartridges (PGBK is XL and the rest are standard size). Keep in mind that the retail price of this printer is around $70. https://www.

Pros
  • Office electronics
Cons
  • So far, so good