I have an iPhone 11 with a thin case and I have a hard time getting my phone out of the external phone pocket. I chose this model because it was supposed to fit the iPhone 11. The straps are made of a different material, more like a thick horn strap. I wish the strap was the same material and didn't notice this in the product description, only did when it arrived. Also, the round clips that come with this bag that attach the strap to the purse are different, they are plastic. in nature compared to metal and I am concerned about their durability. I will keep this item. However, I hope Vera Bradley does a better job with future designs to address the issues outlined in this review.
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