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Austria, Vienna
1 Level
745 Review
41 Karma

Review on PURJOY by Vic Alexander

Revainrating 1 out of 5

Disappointed in the PURJOY's Selection, Which Does Not Shine

PURJOY's online store has a variety of products that look very promising, so as someone who is just starting out in the world of house improvement, I was very excited to check it out. However, I have to admit that I was let down by the lackluster collection they had available to choose from. Despite the fact that their website was simple to traverse, I was disappointed to find that they did not offer a wide variety of choices for heating, cooling, and air quality solutions. I was hoping to be able to choose from a broader variety of designs and capabilities when it came to their humidifiers, but their selection was particularly disappointing. In addition to that, I discovered that their support for customers was missing. I contacted their team because I had a query regarding one of their products; however, I was never given a reaction to my inquiry. It was disheartening to have the impression that my problems were being disregarded. The purchasing experience I had at PURJOY was, on the whole, less than satisfying for me. As someone who is just starting out in this industry, I had hoped to find a wider variety of products and superior support when I made my purchase. Even though it is simple to navigate their website, it is abundantly obvious that they have a lot of ground to cover before they can live up to the promises they have made.

Pros
  • a simple to use webpage
Cons
  • Sometimes shipping takes longer than anticipated.