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Jamal Sandridge photo
Germany, Berlin
1 Level
729 Review
31 Karma

Review on ☕️ Bean Envy French Press Coffee Maker and Milk Frother Set - Premium 34 oz Glass Carafe Coffee Press with Milk Frother & Stainless Steel Stand - Perfect Duo for a Rich and Creamy Coffee Experience by Jamal Sandridge

Revainrating 5 out of 5

Very Happy Camper - Incredible Customer Service!

What a great company that really stands behind their products and customer service! I ordered this French Press to take with me on weekend hikes. I know it's not the perfect setting for it, but a delicious freshly brewed coffee in the middle of nowhere is absolute heaven for me. I also wanted a milk frother for my morning bulletproof coffee. This little thing works like a charm! I'm ashamed I didn't buy it sooner. Fast forward to Friday when I go camping for the weekend. I put the french press in the kitchen basket on top of any heavier items. No crazy terrain to get to camp or anything. Come in the morning and I'm so looking forward to making coffee. I open the tank and look. broken french press. Needless to say, I was quite upset by this discovery. After all, there will be no coffee at the weekend. Monday comes and I email Bean Envy about my accident. My intention of emailing them was in hopes of purchasing another one, perhaps at a small discount or a few bucks less - mind you you still have full intentions to pay as it's more of my fault was how I stored it than because of the press itself. Bean Envy replies and totally blows my mind. Get it - not only did they offer to refund my purchase for the broken one, they offered me a brand new one overnight for free. Want to talk about great customer service? This gesture exceeded all my expectations. I can't thank them enough! On Wednesday I had a new French Press and on Friday I was going to hike again, only this time I was extra careful packing the French Press. Let me tell you what. Waking up to delicious, freshly brewed coffee on a Saturday morning was one of the highlights of my weekend. If they ever release a standalone version I will buy it immediately. I'm now a loyal fan.

Pros
  • Satisfied so far
Cons
  • Older model