Support team has been very helpful in answering questions about product features or problems I've encountered while using this solution as part of my daily operations/work routine at our organization! Sometimes it's hard to get through support queues when your issue is not considered high priority by them but they still help you out if there are no tickets that match with problem being described - just reply back directly instead asking ticket number so others know what kind of issues should be addressed first before any work starts (we're talking here mostly around billing). We have multiple clients who run their ERP systems via secure 24 application which makes doing payrolls / invoicing much easier than having client do all those things themselves like we used too many years ago where each department had its own way how invoice was presented etc..
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