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1368 Review
33 Karma

Review on BRIDGEHEAD IT, INC. by Chris Moody

Revainrating 5 out of 5

Outstanding Customer Service, Exceptional Professionalism

The staff is very knowledgeable in their field of expertise (technology).

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They are extremely responsive to any inquiries we may have about our needs or concerns with services they provide us as well! We do not use them often enough because there really isn't anything that stands out negatively except maybe waiting time when calling into service center - but this could be due more so than just who you get at your local office/service provider vs having it done by someone remotely from home instead? Just make sure if going through one particular vendor's website-you know what kindof quality control measures can assure consistency between sites like ours where multiple clients call upon various vendors throughout year end processing etc.- otherwise sometimes things don’t always go smoothly especially during holiday seasons since everyone else has slowed down considerably too which makes getting those reports back up quicker even harder then normal times would allow!! It helps keep track & organize invo.

Pros
  • Great customer support; prompt responses via phone / online chat options available 24hrs per day x 7 days week all 365days..most likely much earlier before most companies start answering emails these hours lol..i'm usually still asleep haha !!!! And I truly appreciate how easy everything goes for me after requesting assistance w my requests whether its technical troubles shooting issues within system(s) , resolving software licensing questions related specifically towards products i've been working closely
Cons
  • Good but not great