I like that it is easy to use for my small business needs. It allows me to see what devices are connected to our network as well as who has access to them. The interface can be confusing at first but once you figure out how everything works it's very simple to navigate through. Not much! We have not found anything we dislike about this product yet. If your looking for something with great customer service then look elsewhere. They do offer 24/7 support which is always nice when things go wrong. We were able to monitor user logins to our network so that they could only login from certain locations or times.