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Emanuel Frison photo
Japan, Tokyo
1 Level
693 Review
44 Karma

Review on Upgrade Your Shower Or Bidet Sprayer With PurrfectZone'S Easy-To-Install 98-Inch Brushed Nickel Shower Hose Replacement by Emanuel Frison

Revainrating 5 out of 5

Premium quality and great customer service!

I used this to replace a defective hose for my hand held bidet. Since the hose is pressurized most of the time, I wanted one that would be less likely to fail. I bought this as the box said it is a premium quality hose.I received it in a timely manner and upon comparison with the one which failed I realized that the Perfect Zone product has a weaved nylon braid around the plastic hose which protects the plastic.The end are very well terminated to round brass end plates. It takes more materials and parts to manufacture these than the typical ones which are a few dollars cheaper.Considering the quality, I believe these are well worth the price. Specially for use with bidets.Update: After 1.5 years I had a leak right at the place where the bidet handle attached to the hose. I ordered the exact same hose from Purrfect zone again and returned the one I thought was defective.When I installed it. I realized the issue was with the bidet head, not the hose. Meaning I returned a product which had not failed on me. My bad.In reply I got a nice hand written thank you card from Purrfect Zone thanking me for my purchase and asking me to contact them if I had any issues. They also politely asked me to write a good review for them if I am happy with their product (which I am).I was impressed with their response and their product. And I figured at the very least I owe them to give them credit where it is due.I will definitely purchase from this seller again, and the next time, If I had a problem, I would not be so hasty to return something that has not failed.

Pros
  • As expected very easy to install.
Cons
  • The product may not be adjustable for different water pressure levels, leading to inefficient use