I like how easy it was for me to use this software in my work place! It's very user friendly with many different ways you can customize your shift schedule. There are so many options available but not all make sense at first look or when trying them out by yourself. For example there were some things we used before which did not seem correct after using their new version - maybe because they changed something? But overall its great!! We have been able to track our hours easily since implementing this system into our business process.