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UniFocus Review

5

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Average

Revainrating 4 out of 5  
Rating 
3.8
HR, Workforce Management

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Description of UniFocus

UniFocus is a well-established innovator in labor-management solutions, time and attendance systems, employee engagement and customer satisfaction. Our tools leverage UniFocus's deep well of industry expertise to make easy work of labor forecasting, budgeting, scheduling and compliance. Our integrations mean that our cloud-based tools can connect to your existing systems and provide powerful business insights from any device. The robust collection of expert software, combined with outstanding consulting services and a performance guarantee, make it the most effective and reliable integrated solution for optimizing workforce performance. Built for hospitality, restaurants, retail, healthcare, senior living and any other industry with dynamic staffing needs.

Reviews

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Type of review

Revainrating 4 out of 5

Overall better than other alternatives in HR management

The best thing about this software is that it works with my payroll system which is Sage Payroll. It also has very good reporting functions and its great for managing staff hours. I do not like how the software is very slow at times and takes a long time to load. Sometimes it will freeze up or crash. Maybe someone needs to improve the performance of the software. Also, some of the features are hard to use and need more training. This software helps me manage all my employees and keep track of…

Pros
  • It works with my payroll system Sage Payroll
Cons
  • Also, some of the features are hard to use and need more training

Revainrating 5 out of 5

Great Product - Very Pleased User: UniFocus

I have been using UniFocus for a couple years now and have found it to be a very useful tool. The interface is very intuitive and easy to use. The customer service has been very responsive and helpful. I have noticed a significant improvement in accuracy of my payroll and the ability to see where there are errors or mistakes. I have not found any other programs that are as easy to use and as effective as UniFocus. There are no downsides to using UniFocus. I highly recommend this software. I…

Pros
  • Great Customer Service Support.
Cons
  • It is hard to say

Revainrating 5 out of 5

Great tool and customizable options

I like this app because it allows me to use my own pictures which really lets you customize everything so you have more control over how the information looks. The app also does not collect as much personal data (like emails) than some other apps do allowing for privacy concerns less. There are still small issues with the app but nothing major. We were able to customize different views depending on what department we are working in or at times even just who was using the application. It was…

Pros
  • Very easy interface
  • Makes work flow easier.
  • Easy access into your Payroll System
  • Has lots features that allow customization within program itself including ability
Cons
  • Nothing

Revainrating 5 out of 5

Excellent Timekeeping & Labor Management System

The best part was how much information it could gather about your employees. It also gave us the ability to see where we were spending money and what areas we needed to improve. I have nothing bad to say about this product. It did everything I asked for and more. The only thing I didn't like was when you had to be logged into the system to use it. If you're looking for something that will help you with all of your labor needs, look no further than UniFocus. We are able to track hours worked by

Pros
  • Easy interface
  • Affordable pricing
  • Great support from staff at Company IQ.
  • All necessary features provided in one place without having too many programs open up simultaneously making our computer run slowly instead
Cons
  • Nothing

Revainrating 2 out of 5

Unifocus has helped us with multiple projects over the past few years.

They help take a complicated and confusing task and break it down into simple steps so we can easily understand how to get the job done. They take away all of the guesswork and allow us to focus on the tasks we want to complete. My only suggestion would be to streamline the whole setup and implementation process. In particular, I wish there was a better way to input the data when setting up an account. That may sound silly, but it is the one thing I had trouble doing because I didn’t realize it

Pros
  • Simple to implement - we needed to build out an email campaign, and after speaking with them we could figure out a plan on how to do this very quickly.
  • Easy to integrate with existing processes - we built a pipeline to handle our lead qualification processes so we knew what data to pull from, etc...
Cons
  • A little expensive - they charge $200 per month for each integration (in addition to a monthly fee)
  • There isn't much documentation available for their platform