the chair was bought in ONLINE TRADE - this store is no longer available for us. two months of correspondence! . The plastic was broken first. sent a photo they looked at everything after a month the stop cracked. The manufacturing company RIVA LLC immediately said that now this is not a guarantee - mechanical damage. After talking with Pavel from the Claims Department of Riva Service Ltd. it became clear that this is normal and it was intended by the manufacturer. Pavel said that this was the first time they had such a case, but the Internet says something completely different. The actions of the ONLINE TRADE store are not clear, they sell low-quality goods at an expensive price . spoil their reputation.
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