The team at primecontact are very knowledgeable about genesey products which makes them an ideal partner when looking to make any changes or upgrades to existing systems! They also have great insight into current industry trends that will ensure they keep up-to date as far as what's coming next from a technology perspective. I would highly recommend working with this firm - their services aren't expensive so it doesn't feel like too much outlay upfront but there really isn't anything i dislike about using these guys. We've been able to get some pretty significant wins by being flexible around how we use software (and therefore spend money) rather than having things dictated down to us.