I like that they are very reliable in their work as well honest with you when it comes to your resume/CV being submitted for consideration or not.
They do try hard but sometimes things can be frustrating such as if its been weeks since submitting my CV only then would one get contacted via email which is never what happens initially before submission of information about me was even requested by them (the first time). Sometimes this could take some sorta motivation from myself because i know how unreliable these companies usually turn out so maybe thats why im having problems thinking positively at times haha! It's good though once there contact has finally come through after all those waiting periods - nothing really- just keep sending emails back n forth until everything gets done.