Review on Dell Latitude 7480 Dual Core Refurbished by John Destruction

How good is the service and support when the computer crashes or boots up and the mouse pad doesn't work. After a few calls I just wrapped it up and sent it back. They charged me $5.93 of my refund, which doesn't cover the ink I used to print the label, the tape to make sure it was well packaged, and the gas to get 20+ miles on it drive UPS to send it back. I bought 2 refurbished Dell's within a few weeks. each other this year from Revain (different companies) and had to return them both. Too bad I bought them earlier and I'm very happy. Celia J Ross