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Singapore, Singapore
1 Level
722 Review
30 Karma

Review on Hongwu by Ryan Hill

Revainrating 3 out of 5

A Disappointing Experience for Those Who Are Passionate About Home Decor Hongwu

As someone who has a strong interest in interior design, I couldn't wait to look through the selection that Hongwu had to offer. However, my experience shopping at this internet company might have been far better in many ways. To begin, I was disappointed by the range of things available to choose from. In spite of the fact that they provide a wide selection of home accessories and cooking utensils, we were disappointed to find that the products themselves lacked imagination and uniqueness. I had the impression that I had seen everything before, and it was disappointing that I couldn't come across anything that particularly jumped out to me. In addition, the price point did not correspond to the level of quality found in the products. The majority of the things I bought had the impression of being of poor quality and did not come up to my anticipations in this regard. After making some purchases, I found that I was left feeling frustrated and unsatisfied. To make circumstances even more intolerable, the customer support offered by Hongwu was subpar. When I tried to get assistance for the various problems I was having with my orders, I was faced with comments that were unhelpful and indifferent to my needs. It gave the impression that they did not care about my problems or whether or not I was happy with the products that I had purchased. In general, my experience with Hongwu was not positive, and I would not suggest their products to other people who are interested in home decoration. You will need to look in a different location in order to find unique, high-quality products as well as great assistance with customer care.

Pros
  • trendy and chic accessories
Cons
  • a failure to be creative.