The Moleskine Smart Writing Kit is ambitious, but obviously the company doesn't care to endorse it. Their support site promises a response within 48 hours, but after several emails, no connection is made. The pin works intermittently and then stops altogether (in my suggestion it gets blocked, so you have about a page of digital content transfer and the rest is lost). It's a good toy, a new idea and it's a shame Moleskine doesn't care about their reputation with this product. Tried to call 800, couldn't get through. Emails are not answered and there is a live chat function on the website but it is inactive (link is not active). My patronage of this company has come to an end - their concern for their customers who have this product is nil. Very disappointed.
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