I like how they are always willing to help me improve my skills, but also make sure that what i'm doing is correct for this platform! They have helped many clients with their logo designs over past years so it's safe bet you will get good service from them. Nothing in particular about this program as such was not something we could dislike at all. So far there seems nothing wrong with using this tool or software when trying out new things. We used them because our previous designer had left us so we needed an alternative provider. I like that you can customize the logo and design. You can also use the template to get a good idea of what you want. It's a little expensive, but you get what you pay for. I don't like that you can't customize the template. You can't change the colors or font size. It's a good place to start if you are just getting started. I recommend this to anyone who wants a good template to start with. I started with a template and customized it to fit my needs.