I don't like it because the functionality is excellent. The handle swings back and forth or locks into place to use the casters on the bottom to move. There was a small problem with the locking mechanism and I reported it to Rubbermaid, no problem after I submitted proof of purchase, replaced Rubbermaid and shipped a full replacement. It was a pleasure to work with a company that responded quickly and decisively. Another feature that I immediately noticed was that the cutting edge sits perfectly flat and stable, allowing the user to sweep without having to constantly hold the sweeper. Good value for money compared to other standing shovels.
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