It is easy for customers who live in remote areas of our state, as well as those that have limited internet service or are homebound due to illness.
They can easily use this software at their convenience from any location they choose! Some features could be improved such as being able to search other programs by category rather than having them all listed together so it would take longer but not impossible just more time consuming. I am solving issues regarding computer problems which has been very helpful when we do get calls about computers going down unexpectedly etc..