The team at canopusch are very professional in their work ethic & approachability with customers/clients alike - they're always willing an eager for knowledge sharing! Nothing really comes across as too negative about this platform but I will say that it's not something we use often enough yet (and so haven't had experience of any issues). It would be great if there was more flexibility around how you could structure your profile within each category e..g different levels or tiers etc which might make sense from time perspective? But otherwise all good :) We've been using them since 2015 when setting up new client accounts / contracts where needed rather than having multiple people doing similar tasks individually.