It's easy enough for non technical users like myself who are not familiar with databases or encryption software but need them in order run our business smoothly! The GUI makes it very user friendly as well which I appreciate because we have many clients using this application daily so ease of use was important when choosing any tool from my list above (which included other products).
We do require additional training/support beyond what comes standard outof box however there really isn't anything else you can say about your own experience once they get going down their path - just go along wih whatever direction things take us at first until someone tells me otherwise :) There aren’t too much downsides either since everything works great right away without having issues later after implementation has been completed by trained personnel within IT department here locally where i work currently.